1st Timer's Guide

Skiing and snowboarding is a world of fun...but to the first time skier or rider, the first day at any mountain can be intimidating. At Wachusett Mountain, we want to make your first day out on the snow a fun and exciting experience!

Where do I go? What do I do first? We know how you feel, so here are some tips and helpful hints to make your experience a bit easier!


Lift Tickets, Lessons and Rental Equipment

1.  UNLOADING AREA: Wachusett has a drop off area near the base lodge where you may unload your gear before parking the car. Look for signs directing you to this location. During busy times drop off will not be in the upper lot, but at the shuttle bus in the lower lots. 

2. COME TO THE TICKET WINDOW - Look for signs to the lift ticket windows or the Customer Service Desk. At Wachusett, you can purchase a first timer package - the "Learn to Ski/Ride" package - includes lift ticket, lesson and rental equipment. Purchase this at a lift ticket window or Customer Service.

3. PICKING UP YOUR RENTAL EQUIPMENT - You received a "Rental Receipt" at the Ticket Window. Depending upon whether you're renting skis or a snowboard, bring this to the Rental Shop to pick up your equipment. Complete the information on the electronic kiosks and you will be guided through the process.

- Now you are ready for your lesson. After you've received your equipment, proceed to the Ski & Snowboard School desk to sign up for your lesson time.

4. MEET YOUR INSTRUCTOR - After you've registered for your lesson, you'll be given a designated time to meet your instructor. You will head off to your lesson from here.

5. NEED ANYTHING ELSE? Need to warm up with hot chocolate? Did you forget goggles? Want a snack? The Main Base Lodge has all the services you will need during your visit including cafeteria, restaurant, lounge, snack bar, ski shop and service center and rest rooms.

6. HIT THE SLOPES - Congratulations, you are now ready to practice on your own. To continue the fun head to the Pony Lift or the Monadnock Triple. If you upgrade your "Learn to Turn" package try Ralph's Run off the Minuteman Quad.

Word to the Wise: Please don't hesitate to ask questions of any Wachusett Mountain staff member. That's what we are here for! Keep your eye open for our ambassadors - they wear baby blue jackets and can answer all your questions!

Parking the Car
: If it's a busy day, you may have to park in one of our lower parking lots. Don't worry! There is a shuttle bus that will pick you up and drop you off at the base lodge. Be sure to put your car keys in a zippered pocket so you don't lose them on the slopes!


Storage Lockers
Bring along change for the storage lockers to put your belongings and extra gear in a safe place. It's always a good idea to bring along extra clothing in case you get chilly out on the snow. Believe it or not, even though it's cold out, you may work up a bit of a sweat during your outing and loose snow may also sneak inside your boots, so extra socks are key!

Dress in Layers
Click here for more clothing tips!

Fuel for Thought
Wachusett offers a variety of food outlets, from Balance Rock Coffee Co. to the Black Diamond Restaurant. If you want to beat the rush on a holiday, arrive early and enjoy breakfast before embarking on your ski adventures. You will be exercising and should be sure to fuel up before you do so. Also, take a break when you feel tired and enjoy a hot beverage and a snack to keep your energy level up.


Responsibility Code
Courtesy is as essential at a busy ski area as it is any place people congregate. Also, there are elements of risk in skiing that common sense and personal awareness can help reduce. Please observe The Code to enhance your enjoyment on the slopes this winter.

• Always stay in control.
• People ahead of you have the right of way.
• Stop in a safe place where others can see you and out of the flow of ski traffic.
• Whenever starting downhill or merging from one trail to another, look uphill and yield to oncoming skiers and snowboarders.
• Use devices on your skis to help prevent runaway equipment.
• Observe all signs and warnings and keep off closed trails.
• Know how to use the lifts safely.

: Smile, ask questions, and laugh at your mistakes. It won't be long before you are up on the mountain reveling in the wonders of winter and giggling like the kid you suddenly feel showing off inside you.

PLEASE NOTE: Please remove backpacks before riding the chairlift.

• Always check the weather and dress accordingly.
• Ski boots are made for skiing. Use caution when walking on hard surfaces.
• When boarding a chair lift, always have your ski poles in your inside hand and in front of you.
• Look over your outside shoulder for the oncoming chair.
• You should always be comfortable with the trail you choose to ski.(First run should always by at a lower level than your expertise).
• We provide signage so you will be well informed.
• When a trail is closed, it’s either for grooming, lack of snow, or other needs.
• Bamboo is used for safety markings. Keep a safe distance from all bamboo.
• When snow is being made on the trail you’re skiing, the snow is drier the further away you ski from the snowmaking equipment.
• Always let the skier or snowboarder in front of you know that you are about to pass them.
• Never sit or stand in the middle of a trail.(Always move to the side of the trail).
• Always be prepared for the unexpected.




How to Rent Equipment

Is it your first time heading to the slopes? Renting a ski or snowboard package is easy at Wachusett Mountain! Follow these simple steps to get out on the slopes and having fun in no time!
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How to Ride a Chairlift

If you're new to skiing or snowboarding the chairlift can be a very intimidating thing. Watch this video to see how easy it is to conquer the chairlift and reach new heights on the mountain!
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Code of Responsibility

Orson learns the Code of Responsibility with a little help from his friends at Wachusett Mountain and UMass Memorial Health Care. For more info on how you can win prizes all season long head over to Wachusett.com/KnowTheCode
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