Mutual Agreement and Cancellation Policy

Mutual Agreement

• Any and all changes from the current season must be presented to Wachusett no later than April 1 of current ski season
• We will issue you a $30 transferable Wachusett Mountain voucher on sessions not attended. This voucher may only be used through 12/24/25. Please Note: THERE ARE NO CASH REFUNDS WITHOUT THE BADGE/PASS INSURANCE.
• Badges, Passes, Lessons or Rentals may not be substituted or transferred for any reason. Misuse will result in the loss of privileges. Programs are date and time specific.
• Any request for credit or refund must be made on our website. The form can be found here. Prorated refunds will be offered to those who purchase badge insurance. If insurance was not purchased, a prorated credit will be given.

Cancellation Policies

• If your school cancels and we are open: A make-up session will be scheduled. The make-up for that session may not include lessons.
• On school cancellation days you can come to Wachusett and receive 50% off lift and rental purchases when you present your Student Badge at Customer Service.