Mutual Agreement and Cancellation Policy

Mutual Agreement

Any and all changes from the current season must be presented to Wachusett no later than April 1 of current ski season
We will issue you a $30 transferable Wachusett Mountain voucher on sessions not attended. This voucher may only be used during the current season, toward a full price lift ticket and cannot be applied to the following season. Please Note: THERE ARE NO CASH REFUNDS WITHOUT THE BADGE/PASS INSURANCE.
Badges, Passes, Lessons or Rentals may not be substituted or transferred for any reason. Misuse will result in the loss of privileges. Programs are date and time specific.
Any request for credit or refund must be made on our website. The form can be found here. Prorated refunds will be offered to those who purchase badge insurance. If insurance was not purchased, a prorated credit will be given.

If your school cancels and we are open: A make-up session will be scheduled. The make-up for that session may not include lessons.
On school cancellation days you can come to Wachusett and receive 50% off lift and rental purchases when you present your Student Badge at Customer Service.